REFUND POLICY

Last updated on April 8, 2025.

INTRODUCTION

At trydigitaldropshipping.com (operated by Soltan Enterprises Limited), we are committed to providing high-quality digital products and services. This Refund Policy outlines our procedures regarding refunds for our various products and services.

DIGITAL DROPSHIPPING MASTERCLASS - 30 DAY MONEY BACK GUARANTEE

For our Digital Dropshipping Masterclass product ONLY, we offer a 30-day money back guarantee from the date of purchase. If you are not satisfied with this product for any reason, you may request a full refund within 30 days of your purchase date.

To request a refund for the Digital Dropshipping Masterclass:

Send an email to [email protected] with the subject line "Digital Dropshipping Masterclass Refund Request"Include your order number and the email address used for purchaseBriefly explain your reason for requesting a refund (this helps us improve our products)

We aim to process all refund requests within 5-7 business days. Refunds will be issued to the original payment method used for purchase.

NO-REFUND POLICY FOR ALL OTHER DIGITAL PRODUCTS

For all other digital products and services offered on our website, we maintain a strict no-refund policy on all purchases due to the digital nature of our offerings.

Why We Don't Offer Refunds on Other Digital Products

Our digital products are thoroughly tested and vetted before release;
We provide detailed descriptions and specifications for all digital offerings;
Once a digital product is delivered, it cannot be "returned" as it can be copied or retained;
Digital products represent intellectual property with immediate value upon delivery.

Before You Purchase

We encourage all customers to:

Carefully review product descriptions before purchasing;
Contact our customer service team with any questions about products;
Ensure the product meets your specific needs and requirements.

Exceptions

While we maintain a strict no-refund policy for digital products (excluding the Digital Dropshipping Masterclass), we recognize that exceptional circumstances may arise:

If you are unable to access the digital product due to verifiable technical issues on our end;
If the digital product is materially different from what was advertised in its description;
If required by applicable law in your jurisdiction.

In these limited cases, please contact our customer service team within 48 hours of purchase with documentation of the issue to discuss your situation. Please note that "change of mind" or "purchased by mistake" are not valid reasons for refunds on digital products.

DIGITAL PRODUCT DELIVERY

Upon completing your purchase, you will receive immediate access to your digital product through:

Direct download link;
Access to a member portal;
Email delivery.

By proceeding with the purchase, you acknowledge that you understand this is a digital product that will be delivered electronically.

CONTACT INFORMATION

If you have questions about a product before purchasing or need to discuss an exceptional situation, please contact us at:

Email: [email protected]

BUSINESS INFORMATION

Legal Entity: Soltan Enterprises Limited
Registered Address: Hong Kong

LEGAL NOTICE

This refund policy for digital products is in accordance with applicable consumer protection laws. Many jurisdictions have specific exemptions for digital products and intellectual property. By making a purchase from trydigitaldropshipping.com, you acknowledge that you have read, understood, and agreed to this policy.

You further acknowledge that you are purchasing a digital product that cannot be returned (except for the Digital Dropshipping Masterclass as outlined above), and that you waive any right to a "cooling off" period where permitted by law.

Last Updated: April 8, 2025