Refund Policy

No-Refund Policy

At TheAlexSoltan (a brand operated by LABFUNNELS S.R.L., a company registered in Romania with Registration Number: 46093180), we are committed to providing high-quality digital products and services. Due to the digital nature of our offerings, we maintain a strict no-refund policy on all purchases.

Why We Don't Offer Refunds on Digital Products

Our digital products are thoroughly tested and vetted before releaseWe provide detailed descriptions and specifications for all digital offeringsOnce a digital product is delivered, it cannot be "returned" as it can be copied or retainedDigital products represent intellectual property with immediate value upon delivery

Before You Purchase

We encourage all customers to:

Carefully review product descriptions before purchasingContact our customer service team with any questions about productsEnsure the product meets your specific needs and requirements

Exceptions

While we maintain a strict no-refund policy for digital products, we recognize that exceptional circumstances may arise:

If you are unable to access the digital product due to verifiable technical issues on our endIf the digital product is materially different from what was advertised in its descriptionIf required by applicable law in your jurisdiction

In these limited cases, please contact our customer service team within 48 hours of purchase with documentation of the issue to discuss your situation. Please note that "change of mind" or "purchased by mistake" are not valid reasons for refunds on digital products.

Contact Information

If you have questions about a product before purchasing or need to discuss an exceptional situation, please contact us at:

Email: [email protected]

Business Information:

Legal Entity: LABFUNNELS S.R.L.Registration Number: 46093180European Unique Identifier (EUID): ROONRC.J12/2540/2022 Registered Address: Municipiul Cluj-Napoca, Bulevardul EROILOR, Nr. 44, Ap. 6, Judet Cluj, Romania

Digital Product Delivery

Upon completing your purchase, you will receive immediate access to your digital product through:

Direct download linkAccess to a member portalEmail delivery

By proceeding with the purchase, you acknowledge that you understand this is a digital product that will be delivered electronically.

Legal Notice

This no-refund policy for digital products is in accordance with applicable consumer protection laws. Many jurisdictions have specific exemptions for digital products and intellectual property. By making a purchase from TheAlexSoltan, you acknowledge that you have read, understood, and agreed to this policy.

You further acknowledge that you are purchasing a digital product that cannot be returned, and that you waive any right to a "cooling off" period where permitted by law.

Last Updated: [March 13, 2025]